EDUCATION

            Boston University; B.A. International Relations                                                                              May 2006

Functional Track: International Business and Economics; Regional Track: Eastern Europe

Additional 28-credit hours earned from the Boston University School of Management                             

Projects/Activities

¤       Capstone: An interdisciplinary, half-term group research paper (entitled The United States and Great Britain: Allies across the Atlantic) and oral defense on the Anglo-American Special Relationship during Spring 2004

¤       Boston University Sailing Team

 

EXPERIENCE

Capital IQ, a division of Standard & PoorÕs (The McGraw-Hill Companies); New York, NY                      June 2006 - Present

Product Development / Business Analyst

¤   Gathered requirements for Capital IQÕs web-based financial data platform from client interviews and interaction with internal stakeholders.

¤   Improved critical workflow, wrote design requirements, facilitated meetings with multiple departments (in multiple offices), communicated final requirements with developers, managed the development progress and prioritization, worked with an overseas QA team, tested software, and wrote client help documentation.

¤   Complete responsibility for the product life cycle for several major features of the current product.

¤   Created competitive analysis, and improving overall customer experience within the platform from multiple venues.

 

Freelance Writer/Photographer/Editor                                                                                         2003 - Present

TomsHardware.com, Digital Landing.com, David Strom: Web Informant newsletter

á       Wrote from the field at conventions, in-house product reviews, and opinion and how-to articles for beginners through advanced enthusiasts.  Took convention photos, staged product photos, and relevant screenshots.

á       Articles have produced multi-million views.

 

Preclick Corporation; Atlantic Highlands, NJ                                                                                         2003 – 2006

Technical Sales Manager/QA Consultant

á       Spent 9 months as the lead QA tester for an easy to use digital photography software.  Entailed testing and reporting of bugs for all internal and external build releases.  Worked on the HP Image Zone Express application and plug-ins, in addition to PreclicksÕ own internal software.

á       Created competitive research reports for business leads and competitive analysis.  Utilized knowledge of software and the industry to rate features, usability and complexity.

á       Built a sales database to collect an analyze download statistics, page hit counts and sales.

 

The Schreiber Times; Port Washington, NY                                                                                           2001 - 2002

Computer Manager

á       High School student publication, created solutions for aging 24-workstation Macintosh OS9 publication room.  Provided networking and operating system expertise.  Chief agent in teaching the technology and how to use programs for page layout, graphic design and general productivity.

 

The Phillips Collection/MW Phillips LTD; Port Washington, NY                                                            2000 - 2002

Sales/Technical Assistant

á       Created and supported 24/7 e-mail response system to an eBay centered business.  Worked with customers in pre and post sale functions.  Repaired laptop and desktop computers, cameras, etc.

 

Sailing Coach

The Edgewood Sailing School; Providence, RI                                                                                        Summer 2004

The Sea Cliff Yacht Club; Sea Cliff, NY                                                                                                 Summer 2003

á       Head Coach for two skill level groups devoted to encouraging and improving racing on the water and in the classroom.

á       Provided daily supervision and training, oversaw two assistant coaches, up to eight sailboats, and two powerboats.

á       Traveled with racing teams as coach and parent-representative through New England and Mid-Atlantic circuits.

 

TECHNOLOGY RELATED SKILLS

á       Operating Systems: Mac OS 9.x/X; Microsoft Windows 3.1x/95/98/2000/XP

á       Productivity: Microsoft Office, Visio and Project

á       Print/Web Media: Adobe Photoshop, Illustrator, InDesign, Dreamweaver

á       Basic use of SQL Server, HTML, Perl, Javascript, and C/C++

á       Networking: Fundamentals of TCP/IP; Expert knowledge of home and small office networking and information management—experience with FTP, HTTP and other assorted protocols in addition to local file and print services.

á       Hardware: Solid understanding of PC and Mac desktops and laptops at a hardware level of operation.

PROFESSIONAL TRAINING

á       ÒAdvanced Microsoft SQL Server for DevelopersÓ by the City University of New York: School of Professional Studies

á       ÒA Practical Guide to Wall Street Valuation Methodologies & TechniquesÓ by Training the Street, Inc.

á       US SAILING Small Boat Sailing Instructor Level 1

 

INTERESTS

á       Sailing, skiing, road cycling, running, swimming, traveling, digital photography and technology